Whatever anybody says or does, assume positive intent. You will be amazed at how your whole approach to a person or problem becomes very different. When you assume negative intent, you’re angry. If you take away that anger and assume positive intent, you will be amazed. —Indra Nooyi
On Today’s Episode:
- Carla and I talk about assuming positive intent when the natural tendency is to take things personally
- When people are stressed, it’s easy to absorb things too much to heart
- Assume the world is conspiring to make you great, not that people are out to get you
- Being vulnerable enough to voice concerns
- Summoning courage to check-in and get clarity
Communication is always at the center of work-related issues. It is so easy to catch wind of a change and feel purposely left out of the conversation. When we let those things fester and hit our ego on a personal level, it can be perceived as a very career-limiting personality trait. Rather than getting angry, try to summon the power to assume positive intent. Trusting that your coworkers have your best interest in mind will help you be more productive and more invested in navigating missed communications in a positive light.
Question: Have you ever experienced a situation that you perceived to be much worse and intentional that turned out to be simply a missed communication? How did you react? How did you resolve it?