Crisis management is not micromanagement. —Ron Kitchens On Today's Episode: Carla and I talk about micromanagers and accountability partners The effects massive changes have on management styles Why crisis management requires a higher level of involvement (and when to back off) How to spot the difference between micromanagement and accountability updates Here is the thing: 2020 has been insane. It has been rife with huge changes, pivots and overhauls. And what happens in … [Read more...]
255: How to Be the CEO of Your Own Responsibilities
Leaders goal: Don't try to hold people too tightly. Give them room and trust them to make wise choices. No one is your property. —Brian Houston On Today's Episode: I have a conversation with Carla about accountability Southwest Michigan First's take on accountability is being the CEO of our own responsibilities Accountability cannot be delegated and applies to all members of a team Why our culture thrives off of accountability The systems we use to ensure everyone is on … [Read more...]
239: How to Prepare Your Team for Disruptions
When everything seems to be going against you, remember that the airplane takes off against the wind, not with it. —Henry Ford On Today's Episode: I talk with Carla about preparing for disruptions How Southwest Michigan First (SMF) is adapting to the COVID-19 related business disruptions The importance of overcommunication right now Using this time wisely to strategize for the coming months How to keep a culture of accountability Things changed at lightning speed over … [Read more...]
183: How to Use Relationships to Power Business
Leadership must be about something beyond self-interest, greater than self-promotion, and more noble than self-service. —Randy Ross On Today's Episode: I talk with Dr. Randy Ross, author of the new book Relationomics: Business Powered by Relationships Concepts to transcend business that can also be applied at home The four principles to cultivate healthier relationships How vulnerability is a building block of all four principles How relationships power business The … [Read more...]
Insider Advice for Boosting Engagement
Engagement is the positive emotional connection an employee has to their work and is perhaps the most important measure of a team. But sadly, Gallup’s 2017 data has shown that of the 100 million people in America with full-time jobs, 85% are either not engaged or actively disengaged at work. What can we as leaders do to solve this epidemic? For most of my career, I have been the point leader. With that position comes certain perks, freedoms and responsibilities; but as a leader, I have to … [Read more...]