Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients. —Sir Richard Branson On Today's Episode: I talk with Carla about putting employees first Turning the age-old cliche "customer is king" on its head Your organization will not be sustainable if your people are not happy Reasons why an employees-first focus works Ways to put employees first I strongly believe that taking care of my team first and … [Read more...]
Three Strategies to Build Better Working Relationships
Relationship building can sound like something everybody naturally knows how to do. However, it’s important not to take it for granted! Just like you have to take care to maintain good relationships with your spouse and kids, if you neglect to pay attention to the interactions you have every day with your team, your ability to lead may suffer. Even the most naturally charismatic and outgoing people need to put in the effort! If that wasn’t enough to convince you that relationships matter: … [Read more...]
Three Fool-Proof Ways to be Better at Listening Actively
"Listening is a magnetic and strange thing, a creative force. The friends who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand." – Karl A. Menninger Active listening will determine your success as a leader and a human, even in our technology-driven society. Are you respecting each person that is speaking? Are you actively leaned in with an attitude of appreciation? Here are a few things to keep in mind: 1. Put Your Phone Away I was … [Read more...]
186: What is the Future of Team and Culture?
Exceptional leaders create a culture that engages hearts and minds, energizes action and executes with discipline. When that happens, the numbers and wins follow. —Urban Meyer On Today's Episode: A keynote from Brad Saar, president at Stryker Medical Insight into Stryker's culture What Brad sees as the most important items for the future of team and culture The advantage of knowing your team's Gallup strengths The importance of caring for and engaging talent How … [Read more...]
180: 4 Ways to Overcome Burnout and Disengagement
Leadership is an active role; "lead" is a verb. But the leader who tries to do it all is headed for burnout, and in a powerful hurry. —Bill Owens On Today's Episode: Carla talks with Sarah Mansberger, managing partner at Southwest Michigan First What is burnout? Difference between burnout and stress The signs of burnout How to prevent disengagement and overcome burnout Burnout is a very real concern in today's fast-paced workplace and I want to make sure you have the … [Read more...]
- 1
- 2
- 3
- …
- 7
- Next Page »