Put people first. Add value to people. They’ll come back and add value to you. Serve people. They’ll come back and serve you. – John Maxwell One topic that is critically important for all great leaders is customer service – and that is especially true for our team at Southwest Michigan First. Customer service isn’t just crucial for retail or restaurants because no matter where you work, everyone has customers to serve. It may be customers who buy your products, constituents who vote for you … [Read more...]